Privacy Policy

Information We Collect

Personal Information

When you become a patient or contact us, we may collect:

• Name, address, phone number, and email address
• Date of birth and gender
• Insurance information
• Emergency contact information
• Payment and billing information

Health Information

As part of providing acupuncture and holistic health care services, we collect and maintain:

• Medical history and health conditions
• Treatment records and clinical notes
• Medications and allergies
• Diagnostic information
• Treatment outcomes and progress notes

How We Use Your Information

We use your information for the following purposes:

Treatment and Care

• To provide acupuncture and holistic health services
• To develop and implement treatment plans
• To coordinate care with other healthcare providers when necessary
• To monitor your progress and adjust treatments accordingly

Administrative Purposes

• To schedule appointments and send reminders
• To process payments and insurance claims
• To communicate with you about your care
• To maintain accurate health records
• To comply with legal and regulatory requirements

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• For Treatment: With other healthcare providers involved in your care
• For Payment: With insurance companies or payment processors
• Legal Requirements: When required by law or court order
• Business Associates: With service providers who assist us in operations (under HIPAA-compliant agreements)

Data Security

We implement appropriate technical, administrative, and physical security measures to protect your information:

• Encrypted data storage and transmission
• Secure, password-protected electronic health records
• Limited access to personal information on a need-to-know basis
• Regular security audits and updates
• Staff training on privacy and security practices
• Secure disposal of physical records

Your Rights

Under HIPAA and applicable privacy laws, you have the right to:

• Access: Request and obtain copies of your health records
• Amendment: Request corrections to your health information
• Accounting: Receive an accounting of disclosures of your information
• Restriction: Request restrictions on certain uses and disclosures
• Confidential Communications: Request communications by alternative means or at alternative locations
• Notice: Receive a copy of this Privacy Policy

Website and Online Information

Cookies and Tracking

Our website may use cookies and similar technologies to improve your browsing experience. These technologies may collect:

• Browser type and version
• Pages visited and time spent
• Referring website
• General location information (city/state level)

You can control cookie settings through your browser preferences.

Email Communications

If you subscribe to our newsletter or marketing emails, we will only use your email address to send you requested information. You can unsubscribe at any time using the link provided in every email.

Children's Privacy

Our services are not directed to children under 13. If we become aware that we have collected information from a child under 13 without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website with a revised "Last Updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: